Building Influence in the Organization

Joe Friedman is an affiliate consultant with Ragan Consulting Group. He has more than 30 years of sales, sales management and training/consulting experience. Friedman started his career teaching at the business school at Northeastern Illinois University. Although he specialized in teaching sales and marketing courses, Friedman also taught classes in management, finance and personnel. In 1981, Friedman joined the First National Bank of Chicago on the retail side. Although his first job was developing employee participative management programs, Friedman learned a lot about selling in the retail banking environment. After a two-year tenure doing sales and presentation skills training as part of corporate training, Friedman returned to retail to help in the development of a sales culture.