With “burnout” named the word of the year in 2022 by Ragan’s Communications Leadership Council members, it’s imperative that communicators develop ways to manage the stress and embrace their role with energy, confidence and, well, more resources and support. In this session we’ll tackle the key contributors to communicators’ burnout and to burnout among all employees. We’ll share new ideas for identifying, mitigating and managing burnout in the workplace.
Vice President of Human Resources
Illinois Action for Children
Arlene Mitchell-Pace is the Vice President of Human Resources for Illinois Action for Children. As the VP, she is responsible for providing leadership in developing and executing human resources strategy in support of the overall business plan and strategic direction of the organization. Specifically, in the areas of succession planning, talent management, change management, organizational and performance management, training and development, and compensation. As the VP, she provides strategic leadership by articulating Human Resource needs and plans to the executive management team, shareholders, and the board of directors.
Amy Johnston is a licensed clinical social worker with extensive experience working in mental health, trauma and burnout. She is dedicated to supporting a culture of thriving, even in the hardest of jobs. She works with leaders to take a clear and honest inventory of their strengths and challenges and to cultivate an atmosphere of growth and authenticity.
Vice President of Communications and Public Relations
Jennifer George is currently Vice President of Communications and Public Relations for Shutterfly and its family of brands. She is responsible for all strategic communications functions for Shutterfly, including media relations, executive communications, organic social media, influencer marketing, issues management and internal communications. In this role, she leads comprehensive corporate storytelling across all internal and external channels. George has 20+ years of experience in driving brand and executive visibility and elevating values-based storytelling. Most recently, George was global director of communications at Headspace, a global leader in mindfulness and meditation, where she was responsible for the company’s PR and influencer marketing efforts, launching in international markets including Germany and France, as well as leading corporate communications and issues management. Previously, George was head of PR at Murad, a prestige beauty brand owned by Unilever, where she oversaw internal and external communications, including the launch of Unilever Prestige’s first-ever social purpose program, while also managing multiple brand launches, organic social content and influencer marketing. Prior to that, George was director of corporate communications and public relations at The Wonderful Company, owner of FIJI Water, POM Wonderful, Wonderful Pistachios and Teleflora. George has her MBA from Boston University and currently resides in the Bay Area with her husband and two children.
Senior Director of People & Learning
Titus Talent Strategies
Raina Fryer is the Senior Director of People & Learning for Titus Talent Strategies, a national talent optimization/recruiting firm equipping companies to make the best attraction, engagement, hiring, and development decisions to meet an organization’s people and performance objectives. In her role, Raina is responsible for all things people – but is especially focused on growing and developing talent to be more and do more with their natural and unique abilities. Her top 5 include talent planning and strategy, engagement, retention, quality of hire, and training. Since joining Titus in 2020, the team has doubled in size, and working to grow people and partner leaders is a primary focus.