Skip to the content
RaganTraining
Sign up Sign up now Log in Member Login
All Featured Sessions

Magic and Mayhem: How Entertainment Giants Win Fans Online

Members-only video

Log in or subscribe to watch

0:00 / 36 minutes
36 minutes March 11, 2026

Global entertainment leaders have some of the loudest, most loyal fanbases on earth — and the highest stakes when things go wrong. This fireside chat looks at how major players in film, streaming and experiences build digital playbooks, adapt to a changing media ecosystem and court both the love (and sometimes the ire) of their global audiences. You’ll hear behind-the-scenes insights into what works, what…

Global entertainment leaders have some of the loudest, most loyal fanbases on earth — and the highest stakes when things go wrong. This fireside chat looks at how major players in film, streaming and experiences build digital playbooks, adapt to a changing media ecosystem and court both the love (and sometimes the ire) of their global audiences. You’ll hear behind-the-scenes insights into what works, what shifts quickly and what risks brands are willing to take for deeper engagement and cultural impact. You’ll walk away with insights on:

  • Fandom fuel: Learn how entertainment brands turn fan passion into social behavior through nostalgia, multi-generational storytelling, spectacle and meme-able moments.
  • Risk appetite: Discover how to balance brand safety with playful unpredictability through surprise moments, influencer content and humor.
  • Event amplification, IRL to URL: See how openings, launches and activations translate into scroll-stopping content and online buzz.
  • What they’re watching: Explore how global brands invest in cross-platform storytelling, streaming-first content and social experimentation to capture attention.
  • Payoff playbook: Understand how to deliver cultural impact through steady narrative control and calculated risk-taking that balance long-term resonance with viral relevance.
Members only

Unlock the full session

Subscribe to watch this video, download the handouts, and access 500+ more sessions.

Sign up now Member Login

Speakers

  • Justin Joffe Sr. Director, Learning & Development, Ragan Communications
  • Danny Clemens Director, Social Media, National Geographic, The Walt Disney Company
  • Sarah Walker Executive Producer, Brand Studio Live Action & Partnerships Production, A+E Global Media
  • Cynthia Martinez Vice President, External Communications,, U.S. Soccer Federation
  • Claire Nance Senior Director, Marketing & Communications, Xbox Media Solutions, Microsoft

Related Videos

Keep building on what you just learned.

View all
On Demand Your Employees Are Gold — Turn Your Workforce Into Your Most Powerful Content Engine 30 minutes On Demand AI + SEO = GEO: AI Reputation Management Explained 12 minutes On Demand AI Writing and Editing: Sharpening AI Content and Storytelling 24 minutes On Demand Essential Prompt Frameworks for Comms: Get Better Results, Faster 25 minutes On Demand Writing for the Algorithm and Busy Audiences 1h 58m On Demand Module: Defining Social KPIs for Business Impact 14 minutes

Go deeper in person

Future of Communications Conference

Join hundreds of communicators learning to guide organizations through disruption, AI adoption and reputational risk, live with the experts shaping what comes next.

Part of CommsWeek New York City
Explore the Conference
Ragan Training

Award-winning training, conferences, and on-demand sessions for communicators, marketers, and HR leaders. Build the skills you need for lasting success.

Version 0.115.0

© 2026 Ragan Communications. All rights reserved.

Explore

  • All sessions
  • Conferences
  • Speakers
  • Learn More
  • Pricing

Topics

  • Internal Communications
  • AI
  • Public Relations
  • Marketing
  • Business Acumen
  • Social Media
  • Crisis Management
  • Employee Engagement
  • Measurement
  • Leadership

Company

  • About Ragan
  • Contact
  • Privacy
  • Terms