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The Future of Digital Platforms and Social Strategy

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0:00 / 26 minutes
26 minutes March 11, 2026

The platforms will keep mutating. Algorithms will evolve in ways no one can fully predict. Audiences will continue fracturing into smaller, louder and more chaotic communities. Social pros must navigate the noise and shape strategy that serves both brand and audience with clarity. This closing conversation brings together leading voices in social, comms and digital strategy for a candid look at where the field is heading.…

The platforms will keep mutating. Algorithms will evolve in ways no one can fully predict. Audiences will continue fracturing into smaller, louder and more chaotic communities. Social pros must navigate the noise and shape strategy that serves both brand and audience with clarity. This closing conversation brings together leading voices in social, comms and digital strategy for a candid look at where the field is heading. Expect bold, exclusive predictions grounded in experience, hard questions about the risks of AI and automation, and fresh perspectives on how values-driven storytelling, trusted voices and cross-functional leadership will define the next era of digital communication.

  • Trend radar: Emerging shifts in technology, policy and audience behavior that will redefine social practice.
  • Post-platform strategies: How to build campaigns that hold steady when channels and algorithms churn.
  • Culture as compass: Use brand values to guide content decisions and safeguard credibility across shifting trends.
  • Leadership alignment: Frame social strategy in business terms that earn buy-in at the highest levels.
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Speakers

  • Allison Carter Editor-in-Chief, Ragan Communications and PR Daily
  • Keith Nieves Social Media Program Lead, Sonos
  • Emily Fortner former Head of Social & Content Strategy, Twitter/X
  • Chaka Cumberbatch Head of Social, Metaverse and Wearables, Meta

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