Framework Topic: Business Acumen

To be a true strategic partner to the C-suite, you need to speak their language and importantly, be able to translate how your function impacts their desired outcomes. By speaking this language fluently, Comms Pros can prove the value of their organizations to the company’s ultimate decision makers in relevant and meaningful ways. In this jam How to Read the Room—and the Balance Sheet

This single, intermediate-level module from Ragan’s Justin Joffe explains why communicators benefit from conducting competitive market research and how it helps them better serve the business. Beginning with a focus on why market context matters, the course then explores tools and methods for effective market research. The course wraps by unpacking how to translate what Module: Comms in Context: Using Competitive Research to Position Your Business

A fascinating real-world case study highlighting the advantages of an inter-disciplinary research approach to employee engagement. This approach marries consumer marketing methodologies and thinking with existing organizational research to better understand the employee experience. For over three decades, Olson Zaltman has worked with the world’s largest brands to uncover the hidden drivers behind consumer behavior. Marketing Minds, Human Workplaces: A Cross-Disciplinary Approach to Understanding the Employee Experience

In this Short from Ragan’s 2025 Employee Experience Conference, Home Depot’s Paul Mayer explains how comms put leadership in stores to better understand how to support and communicate with frontline workers.Paul MayerDirector of Internal Communications, Non-Field AssociatesThe Home Depot

When fewer than half of employees fully use their benefits, the problem might be that they’re not aware of the offerings. Learn from one leading healthcare organization that recognized the need for personalized outreach to boost benefits engagement—and how they connected with a deskless workforce. By harnessing available employee data, tailoring messages to specific segments, Energizing Enrollment: A Journey From ‘One-Size Fits All’ Approach to Personalization

Airstream is known worldwide for craftsmanship and adventure, but what’s it like behind the factory doors? Brittany Fullenkamp shares how she helped translate a beloved brand into a living, breathing employee experience. From launching a purpose-built intranet to partnering with HR and leadership to elevate communication across all levels, this session explores how brand values Airstream on the Inside: Building a Culture as Iconic as the Brand