Layoffs. AI affecting roles. RTO mandates. Economic uncertainty. The modern communicator must manage complexity in real time. This session provides a blueprint for internal crisis and change messaging in emotionally charged environments. Learn about: Disruption Management: Techniques for communicating transparently, consistently, and at the correct times during the initial phase of change to minimize uncertainty … Change at Scale: Communicating Through Disruption and Uncertainty
Today’s internal comms leaders shape culture, steer decisions and turn ambiguity into action. Join a senior employee communications leader in this compelling fireside as they unpack how the function can earn respect from executives, and what the next few years demand from teams and talent. Earning (and Keeping) C-suite Trust: How to tie business priorities … The Internal Communicator as Strategic Partner
When a viral backlash suddenly targets your brand, every second counts. Preparation of your execs in advance is the key to a credible, composed response. In this fast-paced, hands-on simulation, you’ll learn how to coach execs while on the clock in a mock crisis. Test your response instincts and message discipline in a pressure-cooker scenario … Leadership Training in the Hot Seat: Crisis Simulation for the Pile-On Era
In this candid conversation, leaders of agencies and in-house comms teams discuss today’s confusing job market through the lens of AI. They’ll cover the skillsets they’re hiring for, the roles they’re phasing out and the hybrid human-AI skills every communicator needs to stay indispensable. AI is the new baseline—and here’s what’s next: The Top AI-Impacted … Skills and Competencies: How the Role of PR Is Changing (and How You Can Stay Afloat)
To change someone’s mind, you need to understand how they think. The most effective communicators don’t win arguments: they turn conflict into better decisions. In this opening keynote, Harvard Professor Julia Minson will bring decades of research with and translate it into everyday skills: how to acknowledge concerns without stalling progress, how to coach leaders … How to Stop Agreeing to Disagree, and Start Communicating
AI is transforming employee communications, making content creation faster but often more generic. In a time when trust is fragile and culture is your true differentiator, sameness can be dangerous . Enter "Personality Power." Emmy-nominated showrunner Marta Ravin reveals the human skills no model can mimic: presence, EQ, humor, authenticity and influence. Drawing from decades … AI-Proof Your Culture: The Human Skillset Machines Will Never Replace
In the first episode of her explainer series, Prologis VP of Internal Communications and “Corporating” author Mandy Mooney explains where internal communications pros can invest more time and energy in cultivating relationships, and how to earn more credibility with senior leaders.
In the third episode of her explainer series, Prologis VP of Internal Communications and “Corporating” author Mandy Mooney explains how strengthening your resilience at work starts with welcoming feedback by making space to reflect and act on it. From there, making sure you get in “the room where it happens” helps you strengthen you continue … How to Strengthen Your Resilience to Win at Work
In the second episode of her explainer series, Prologis VP of Internal Communications and “Corporating” author Mandy Mooney explains how boosting your reputation at work can be as simple as making sure to promote the work of others alongside yourself.
In today’s workplace, being “nice” is often rewarded, even when it comes at the expense of honesty, accountability, and equity. This course examines how niceness functions as a social construct/contract that prioritizes comfort over clarity and why that tradeoff is costly for individuals and organizations alike. Learners will unpack the hidden dynamics behind avoidance, silence, … Module: The Price of Nice: Moving From Comfort to Courage at Work