Framework Subtopic: Emotional Intelligence

August 2026 Leadership Masterclass – Your New Leadership Imperative: Managing the Stakeholder Matrix across Government, Employees and the Public, with Torie Clarke

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As modern communicators, you must elevate your leadership skills to navigate an ecosystem that grows more complex by the hour. Continuing to operate in silos with public affairs and other communications disciplines will not only leave you at a competitive disadvantage, it also increases your organization’s exposure to risk. You need strategic relationships across political, … August 2026 Leadership Masterclass – Your New Leadership Imperative: Managing the Stakeholder Matrix across Government, Employees and the Public, with Torie Clarke

Building a Resilient Workforce: How to Help Employees Change and Adapt Under Pressure

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While burnout gets the headlines, resilience is what determines if your workforce can absorb change, adapt and keep performing under pressure or following a crisis. Join this session to learn how a trauma-informed approach can reduce overload in high-change workplaces and help you build a workplace focused on mental well-being. Learning why and how stressed … Building a Resilient Workforce: How to Help Employees Change and Adapt Under Pressure

Issues Management Across Generations: Navigating Culture Gaps Before They Become a Crisis

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Today’s workforce spans five generations—each shaped by different experiences, expectations and communication norms. In this panel, representatives across generations unpack how differences show up in real time, including missed signals, unclear communication and small breakdowns that go unaddressed. Learn about how you can set up early warning systems to detect potential risks, interpret signals and … Issues Management Across Generations: Navigating Culture Gaps Before They Become a Crisis

Leading With Humanity: Building Team Culture in the Moments That Matter Most

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When uncertainty, fear and external pressures impact your workforce, employees aren’t looking for direction—they want reassurance, safety and care. Learn how one senior leader prioritized the employee experience, guiding their team through a period of community crisis with compassion. In an increasingly unstable world, building culture grounded in humanity is critical. Learn how they: Responded … Leading With Humanity: Building Team Culture in the Moments That Matter Most

Empowering the Messenger: Building a Future-Ready Manager Comms Toolkit

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Managers are the most trusted and influential communicators in any organization. Yet many still struggle to communicate clearly, consistently and with empathy — especially during times of change. This session equips HR and internal communications leaders with practical strategies to help managers become stronger communicators who build trust, create alignment and foster engagement across their … Empowering the Messenger: Building a Future-Ready Manager Comms Toolkit

Fixing Performance Gaps Before You Lose Your Best People

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High performers do not suddenly decline. Unclear expectations, shifting skill demands and overloaded systems are quietly reshaping performance in AI-driven, high-change workplaces. This session gives HR and internal comms leaders a practical way to identify what is actually driving performance issues and act before top talent disengages or exits. You will learn how to pinpoint … Fixing Performance Gaps Before You Lose Your Best People

The New Employee-Employer Contract: What Leaders Must Deliver in the AI Era

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AI is changing workflows and reshaping roles. Meanwhile, employees want clarity on what’s changing, how decisions are made and what it means for them. It’s an opportunity for the comms and HR teams to step into the ambiguity gap and work with leadership to guide through this transformation together. Learn about: The Psychology of Change: … The New Employee-Employer Contract: What Leaders Must Deliver in the AI Era

The Hard Skills vs. Human Skills Debate: How to Build Your Human OS

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Skills like data analysis, building GPTs and even content creation are becoming table stakes. Meanwhile, human skills like judgment, adaptability and emotional intelligence are beginning to play an outsized role in EX and leadership credibility. In this panel, experts unpack the rise of “Human OS” and debate which skills matter most now. What you’ll learn: … The Hard Skills vs. Human Skills Debate: How to Build Your Human OS

Resilience Through Disruption: The Human Skills That Matter in the AI Era

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Today’s AI revolution feels unprecedented, but the human challenge is an old one. In every era of disruption, people move through the same passage: the fear of what happens to their work, the harder question of who they are without it, and the slow return to contribution. The skills that carry them through, resilience, communication, … Resilience Through Disruption: The Human Skills That Matter in the AI Era

New Change Comms Frameworks: Building Employee Trust During Times of Change

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The orgs that are winning in 2026 are those that can pivot and adapt to the changing times. Discover how to design change comms programs that balance cadence, channels and emotion so you can help your people move through uncertainty with confidence. What you’ll learn: Change Frameworks 2.0: How traditional models are evolving—and new frameworks … New Change Comms Frameworks: Building Employee Trust During Times of Change