AI is changing workflows and reshaping roles. Meanwhile, employees want clarity on what's changing, how decisions are made and what it means for them. It's an opportunity for the comms and HR teams to step into the ambiguity gap and work with leadership to guide through this transformation together. Learn about:
- The Psychology of Change: The moments most likely to trigger skepticism, including job changes, performance evaluation and automation, and how to proactively address them.
- What's In It For Them: What every employee wants to understand: decision transparency, role clarity, human oversight and growth pathways that include upskilling and reskilling.
- Shifting Responsibilities and Priorities: How the boundaries between internal and external communications continue to blur, and changing priorities around government policy and workplace demands.
- Explaining the Why, and When: How to time communication around key inflection points, including rollouts, role changes and new tools.
- Balancing Efficiency with Empathy: When workforces shrink, how to address the employees that remain with compassion.
