How to Stop Agreeing to Disagree, and Start Communicating

To change someone’s mind, you need to understand how they think. The most effective communicators don’t win arguments: they turn conflict into better decisions. In this opening keynote, Harvard Professor Julia Minson will bring decades of research with and translate it into everyday skills: how to acknowledge concerns without stalling progress, how to coach leaders and managers in difficult times, and how to design cascades that invite dialogue while keeping direction clear. The result: less drama, faster alignment, and measurable wins.