The era of engagement theater is over. Employee experience has to tie to ROI, retention and reputation. But too often, the data lives in scattered dashboards no leader has time to decode. In this session, hear how one company turns disconnected EX signals into a scorecard that leaders can actually use. We'll also explore how the comms and HR teams are using data to spot issues, prove impact and make a stronger business case for EX. You'll learn:
- Setting Objectives: How one organization determined which EX metrics belonged on the scorecard—and which were just noise.
- Building the Scorecard: How they pulled data from surveys, channel metrics, HR systems and listening tools into a dashboard that their execs loved.
- Mapping the Experience: How they measured cultural, physical and technological touchpoints across key moments in the employee journey.
- What the Data Revealed: How the scorecard surfaced friction points, discovered new blind spots and sharpened decisions across EX, comms and leadership.
- Making the Business Case: How to present your own EX scorecard in ways that connect to retention, trust, reputation and performance.
