Thanks to AI, hybrid work and rising expectations, employees now need faster access to information, more personalized experiences and a clearer path to growth. Join to see how to audit, build and measure employee journeys grounded in real behaviors and emerging new persona types. You'll learn:
- New EX Expectations: How AI, shifting job expectations and skills-based work are redefining employee needs, journeys and persona types—and how to adjust accordingly.
- Journey Mapping: Essential steps to map key moments that matter across the lifecycle so you can identify problem areas, gaps and missed opportunities.
- Modern Personas: How to build more dynamic employee personas using behavioral, sentiment and performance data—not static demographics.
- AI Insights: Smart ways to use AI to analyze feedback, detect patterns and surface simmering pain points across journeys. Plus: the new tech you can use to streamline this process.
- Measuring Impact: How to connect employee journey improvements to engagement, productivity and retention. Plus: how to prioritize what to fix first.
