Agency-client relationships are under new strain: Tighter budgets, project-based work, specialized agency rosters, faster timelines and growing pressure to prove business value. Clients still walk away for familiar reasons: weak strategic thinking, poor account service, shaky reporting and agencies not fully grasping the client business. Now AI is raising expectations even further, with clients expecting … Keeping the Love Alive: Building Stronger Agency-Client Relationships in the AI Era








