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Digital Transformation: Rethinking EX with AI — Moving from Eyeballs to Engagement

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33 minutes October 17, 2024

The Age of AI empowers communicators to become change agents that drive transformative business and cultural objectives by informing, aligning, engaging and activating employees. Learn directly from T-Mobile about how they’re transforming their comms strategies with digital employee experience (DEX) and the results they’re seeing. You’ll then join Viva Engage product leadership for an insightful discussion of guidance and best practices gleaned from hundreds of…

The Age of AI empowers communicators to become change agents that drive transformative business and cultural objectives by informing, aligning, engaging and activating employees. Learn directly from T-Mobile about how they’re transforming their comms strategies with digital employee experience (DEX) and the results they’re seeing. You’ll then join Viva Engage product leadership for an insightful discussion of guidance and best practices gleaned from hundreds of customer conversations. Together, we’ll cover:

DEX Case Study

  • Digital Transformation: How T-Mobile is redesigning its DEX by rolling five platforms into one—from impetus and goals to the unveiling this month.
  • Harnessing AI: How the T-Mobile team used AI tools to accelerate the transition.
  • People Centered Platform: How T-Mobile is personalizing the employee journey by creating custom pages for employees in its new DEX platform.

Interactive Viva Engage Deep Dive

  • Engaging Audiences: How to apply external comms lessons to captivate internal audiences with  personalized storytelling and media-rich content.
  • Redefining Channels: How to reach people across all the apps where they work while recalibrating how and when comms land to minimize distractions.
  • Interactive Feedback: How to leverage Q&A experiences to listen and respond to employees—and to harness and accelerate knowledge sharing.
  • Activating Employees: How to inspire employees to work toward shared objectives using events and social campaigns across your DEX.
  • Expanding on AI: How to use listening, analytics and AI to measure and scale effectiveness—while increasing engagement.
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