Your intranet was built to be home base—yet most workers treat it like a digital ghost town while execs gripe about data overload. Enter a new wave of AI-powered features and platforms that serve personalized content, curated analytics and everything in between. In this braintrust, comms leaders from healthcare, retail and high-tech reveal how they’re layering personalization, automation and real-time insights onto “good-enough” legacy sites—without ripping and replacing. Walk away ready to turn any dusty hub or EX interface into an always-on experience that anticipates employee needs and hands execs the metrics they crave. What you’ll learn:
- Cross‑Industry Makeovers: Snapshots from different industries showing how other orgs have reinvigorated their EX and even relaunched intranets to boost trust and engagement.
- Hyper-Personalization: Insights into AI-driven segmentation (role, location, interest) plus adaptive nav that surfaces the right content and pushes tailored dashboards to execs.
- Platform Mix-and-Match: How others are blending tools like Workvivo, Simpplr, Unily, Viva Connections, Firstup and more for seamless journeys without a ground-up rebuild.
- Automation Assist: Chatbots, auto‑tagging and smart digests—yep, powered by AI—that cut noise and free up comms bandwidth.
- Metrics and Dashboards: Real-time heat maps, pulse polls and scorecards that turn clicks into continual EX and UX gains.
