In under 30 minutes, you'll understand a clear, usable mental model for what an AI agent is and when it's the right tool for your comms workflow. You'll learn how to:
- Differentiate between an AI automation and an AI agent using concrete characteristics and examples.
- Identify comms tasks that are good candidates for agents.
- Design a narrow, targeted agent concept with clear triggers, inputs, outputs, and "done" criteria.
- Apply guardrails to reduce overreach and hallucination risk.