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What to Keep, What to Cut: Lessons in Tech Stack Optimization

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42 minutes August 6, 2025

According to the latest Ragan Benchmark Communications Survey, 72% of communicators adopted or updated at least one tool in the past year. From intranets to AI integrations, even the best platforms can fall flat without the right strategy to support rollout, training, and daily workflows. This panel will take you from onboarding to offboarding, as leaders share how they’ve audited, optimized, and aligned their tech…

According to the latest Ragan Benchmark Communications Survey, 72% of communicators adopted or updated at least one tool in the past year. From intranets to AI integrations, even the best platforms can fall flat without the right strategy to support rollout, training, and daily workflows. This panel will take you from onboarding to offboarding, as leaders share how they’ve audited, optimized, and aligned their tech stacks to improve workflows and employee engagement. You’ll learn:

  • Audit for Adoption and Usage: Evaluation methods to assess your tech stack against employee and department workflows.
  • Tools for Education: Strategies to embed ongoing training into daily workflows and drive adoption of new technologies and processes.
  • AI Adding Value: From automating tasks to personalizing internal communications, explore smart, value-driven use cases for AI integrations.
  • What Goes, What Stays: Tips for scaling your tech stack as needs evolve, while continuing to support a diverse, distributed workforce.
  • Learn from the Experts: The stories of what worked (and what didn’t), and how teams pivoted to maintain seamless workflows.
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