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Unlocking Generational Codes: Secrets of High-Touch Comms in the AI Age

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29 minutes October 15, 2025

Over half of employees worry AI will hurt their job prospects, sparking fear, fight or flight across the org (Pew Research Center). Layer in that only 56% of Gen Z feel comfortable raising mental-health concerns with their managers, and generational friction goes from simmer to boil. Enter Speaker Hall-of-Famer Anna Liotta—past president of the National Speakers Association and author of "Unlocking Generational Codes." In this…

Over half of employees worry AI will hurt their job prospects, sparking fear, fight or flight across the org (Pew Research Center). Layer in that only 56% of Gen Z feel comfortable raising mental-health concerns with their managers, and generational friction goes from simmer to boil. Enter Speaker Hall-of-Famer Anna Liotta—past president of the National Speakers Association and author of "Unlocking Generational Codes." In this energizing keynote, she fuses her Five Generational Codes with neuroscience-backed self-regulation tricks to help communicators always keep a “human in the loop” amid AI workflow adoption, quiet the nervous system and turn tech turbulence into trust across all generations. You’ll leave with a high-touch playbook that boosts belonging, innovation and measurable results. What she'll share:

  • Decode the Codes: What makes each workforce generation tick and what ticks them off—plus powerful strategies for reducing generational conflict, confusion and costly missteps.
  • Human-in-Loop Guardrails: Insights for pairing AI with human oversight to protect ethics, culture and even job satisfaction for everyone from Boomers to Gen Alpha.
  • Hi-Touch Channels: Comms approaches and channels preferred by each generation—from micro-video nudges to face-to-face rituals that deepen trust and curb turnover.
  • ROI Dashboard: Metrics that tie engagement, retention and idea flow across generations to business impacts the C-suite respects.
  • Bonus Anxiety Buster: A live 60-second vagus-nerve technique leaders can demo to defuse AI and other workplace anxieties before town halls, ERGs or even performance reviews.
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