Over half of employees worry AI will hurt their job prospects, sparking fear, fight or flight across the org (Pew Research Center). Layer in that only 56% of Gen Z feel comfortable raising mental-health concerns with their managers, and generational friction goes from simmer to boil. Enter Speaker Hall-of-Famer Anna Liotta—past president of the National Speakers Association and author of "Unlocking Generational Codes." In this energizing keynote, she fuses her Five Generational Codes with neuroscience-backed self-regulation tricks to help communicators always keep a “human in the loop” amid AI workflow adoption, quiet the nervous system and turn tech turbulence into trust across all generations. You’ll leave with a high-touch playbook that boosts belonging, innovation and measurable results. What she'll share:
- Decode the Codes: What makes each workforce generation tick and what ticks them off—plus powerful strategies for reducing generational conflict, confusion and costly missteps.
- Human-in-Loop Guardrails: Insights for pairing AI with human oversight to protect ethics, culture and even job satisfaction for everyone from Boomers to Gen Alpha.
- Hi-Touch Channels: Comms approaches and channels preferred by each generation—from micro-video nudges to face-to-face rituals that deepen trust and curb turnover.
- ROI Dashboard: Metrics that tie engagement, retention and idea flow across generations to business impacts the C-suite respects.
- Bonus Anxiety Buster: A live 60-second vagus-nerve technique leaders can demo to defuse AI and other workplace anxieties before town halls, ERGs or even performance reviews.