Framework Topic: Business Acumen

3-Part Series: Fundamentals of Communications Measurement

This 3-part, basic-level series offers an introduction to measurement for communicators eager to benchmark their efforts and share their successes. Beginning with a look at measurement principles, concepts and tactics, the series then explores how the principles apply to a sound communications measurement strategy–and how to organize and report your results to drive future growth.

3-Part Series: Digital Strategy Audits

This 3-part, advanced-level series challenges internal communications leaders to drive digital strategy at their organizations by owning the auditing process to determine which tools are working and which aren’t. Beginning with a framework for inventory and alignment, the series then explores how to assess and evaluate your digital portfolio before presenting your change case to leadership.

The era of engagement theater is over. Employee experience has to tie to ROI, retention and reputation. But too often, the data lives in scattered dashboards no leader has time to decode. In this session, hear how one company turns disconnected EX signals into a scorecard that leaders can actually use. We’ll also explore how How Top Workplaces Turn Employee Experience Data Into Storytelling Leaders Can Use

If you can’t measure it, you can’t manage it. Employee experience is tracked with surveys, focus groups and sentiment analysis, but without clear data analysis and a holistic view, it can be overwhelming or confusing. Learn how innovation leaders are using data storytelling to prove ROI to leadership. The New Measurable Hierarchy: How to isolate The Employee Experience Equation: Proving ROI Through Smarter Tech + Human Insight

Employee experience breaks down when onboarding, change rollouts, manager comms or culture initiatives get handed off across HR, comms and business teams with fuzzy ownership and competing priorities. Here’s how other leaders successfully aligned stakeholders before launch, coordinated execution and kept momentum going. You’ll learn how to: Align Around Key Moments: How to get HR, Cross-Functional Collaboration: How to Align, Launch and Keep Momentum