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How to Build Internal Comms Benchmarks for Your Team

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10 minutes August 4, 2026

You probably have a gut feeling about what's working in your internal comms. Industry benchmarks help validate that instinct — but the benchmarks that actually move your strategy are the ones you build within your own organization. In this 10-minute lightning talk, Workshop will share a few findings from their 2026 Internal Comms Benchmarks Report — then walk through a practical framework for building your…

You probably have a gut feeling about what's working in your internal comms. Industry benchmarks help validate that instinct — but the benchmarks that actually move your strategy are the ones you build within your own organization. In this 10-minute lightning talk, Workshop will share a few findings from their 2026 Internal Comms Benchmarks Report — then walk through a practical framework for building your own benchmarks so you can track what's actually working for your team. You'll learn how to:

  • Use industry benchmarks as context, not a scorecard.
  • Identify the 3 metrics worth tracking for your team.
  • Build a baseline from your own data and improve from there (and see how Cici, an AI internal comms agent, can make all of this easier).
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