Brendan Smith-Bentley, head of internal communications at Silicon Valley Bank: A division of First Citizens Bank unpacks his approach to crisis comms, briefly recapping how he navigated high-profile crisis. Smith-Bentley goes deeper into how comms supported employees after the crisis hit, and how learning from that experience evolved his crisis plan going forward.
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Power Conversation – Brendan Smith-Bentley
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13 minutes
April 18, 2024
Brendan Smith-Bentley, head of internal communications at Silicon Valley Bank: A division of First Citizens Bank unpacks his approach to crisis comms, briefly recapping how he navigated high-profile crisis. Smith-Bentley goes deeper into how comms supported employees after the crisis hit, and how learning from that experience evolved his crisis plan going forward.
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