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Driving Workforce Transformation: Proven Recipes to Redesign Work in the AI Era

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32 minutes October 14, 2026

AI is reshaping how work gets done. As roles evolve, workflows shift and skill demands accelerate, orgs need a new approach to transformation. Hear how Microsoft is becoming a “Frontier Firm”—an AI-powered, human-led organization—with takeaways you can apply to comms.

You’ll get an inside look at how Microsoft is redesigning work, reimagining roles and building the skills, behaviors and operating models needed to succeed in the AI era. You’ll also learn three proven approaches to applying AI across roles, processes and new ways of working—and leave with a roadmap your team can use to help drive adoption, manage change and deliver impact. You’ll explore how to:

  • Redesign Work for the AI Era: Ways to rethink roles, workflows and operating models to unlock impact.
  • Apply Three AI Transformation “Recipes”: How to accelerate individuals, reinvent processes and design AI-first teams.
  • Drive Adoption at Scale: How to build the mindset, skillset and behaviors needed for sustained change.
  • Mobilize Your Org: How to align leadership, strategy and measurement to deliver business outcomes.
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