Engagement on public social networks is plummeting. People are migrating instead to more private platforms like Instagram, Snapchat and messaging apps like Facebook Messenger, WhatsApp and WeChat. That means your job and the metrics you use to track success are on the brink of radical change. Join this insightful session to get ahead of the curve and transform your results in 2018. You’ll learn how to build a measurable chatbot strategy while also creating content that converts on today’s leading platforms.
- Why WhatsApp and Messenger are critical to building loyalty—and how to track it
- Key measurement, research and surveying benefits of messaging chatbots
- How AI will change the metrics, analytics and job functions of all communicators
- Step-by-step demo: How communicators can build a chatbot in two minutes or less
- The ROI question: How to create content that converts on Instagram and Snapchat
- Case studies: How other brands track and report social media storytelling results