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The Newsletter Reinvention: From Broadcast to Behavior Driver

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0:00 / 20 minutes
20 minutes June 17, 2026

If your organization has a legacy newsletter program, it's time to reevaluate your strategy. Newsletters should be skimmable, reach every employee (including deskless workers), deliver on business priorities, and have a clear owner. Learn how to: Skimmable Strategies: How to format your newsletter for today's goldfish audience, including card layouts, 6-12 word heds, and short videos or gifs.Storytelling Strategies: What to include in your newsletter…

If your organization has a legacy newsletter program, it's time to reevaluate your strategy. Newsletters should be skimmable, reach every employee (including deskless workers), deliver on business priorities, and have a clear owner. Learn how to:

  • Skimmable Strategies: How to format your newsletter for today's goldfish audience, including card layouts, 6-12 word heds, and short videos or gifs.
  • Storytelling Strategies: What to include in your newsletter strategy, plus how to incorporate industry-focused trends.
  • Reach the Unreachable: Strategies for effectively connecting with deskless or dispersed employees who lack regular access to traditional communication channels.
  • Metrics Beyond Open Rates: Clear KPIs you can track, including scroll depth, message retention and forward rates, and the dashboards you can use.
  • Asking for Feedback: How to survey your employees, plus a discussion on when you should send your newsletters to optimize readership.
  • Easter Egg and Newsletters as Headlines: Creative ways to incentivize newsletter readership, plus how to make newsletters into your company's front page.
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Speaker

  • Mary Beth McCloy Director, Corporate Communications, The Goddard School

Speaker Handouts

  • The Newsletter Reinvention: From Broadcast to Behavior Driver application/pdf · 7 MB

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