Managers play a pivotal role in critical cultural carriers and effective two-way conversations with employees. This session will tackle how best to address company-wide tough news and the essential tools and strategies managers need to excel as communicators. You’ll learn:
- Effective Comms Techniques: Proven communication techniques that middle managers can use to convey messages and foster open dialogue within their teams.
- Building Trust and Credibility: Strategies for team building, including best practices for transparency, consistency, and integrity in communication.
- Leveraging Tech for Communication: The digital tools and platforms that can enhance collaboration within teams, especially in remote or hybrid work environments – plus, best practices for using technology to maintain regular check-ins and virtual team-building.
- Confident and Sensitive Approaches: How to handle challenging situations with confidence and empathy, such as announcing layoffs, leadership changes and team re-structures.Manager Toolkits: Designing data-informed cascade models, including quick reference guides and talking point templates.
