The Future of Work and Employee Engagement: It’s Complicated

Beverly Troxtell cares about people. She’s on a mission to not only empower people to succeed, but also to enable them to change in order to succeed -- especially in our new Future of Work normal. Her career journey has spanned two decades, multiple countries, and various roles from technical writing to user interface design to communications to training to HR information systems to project management and more. And what Beverly learned over time was that for any type of people change, you can build the most intuitive system application, communicate frequently, and/or create customized training to help people more easily navigate the changes. But that doesn’t necessarily shift human behaviors. As the saying, goes, you can lead a horse to water, but you can’t make it drink. That’s when Beverly transitioned to the world of change enablement, which focuses on envisioning and driving transformational strategies that focus on and prioritize people.

Wagner’s team is responsible for Organizational Design and Capabilities, workforce analytics, AI inference of skills, upskilling/reskilling, and future of careers. Prior to Prudential, Wagner was the VP, Global Head of Leadership Development during IBM’s largest transformation in its history. Wagner was born and raised in Sao Paulo, Brazil, and holds a bachelor’s degree in communications, a Masters in Clinical Social Work from New York University.

Justin Joffe is the Editorial Director and Editor-in-Chief at Ragan Communications where he oversees the editorial strategy for Ragan across brands and products. In addition to his editorial duties, Joffe also advises the programming team on best-in-class conferences, webinars and workshops during a time of unprecedented change in the way that communicators and marketers learn and meet. He is also a freelance journalist and communications writer specializing in the arts and culture, media and technology, and ad tech beats. Before joining the Ragan team, Joffe worked for Muck Rack, PR News, and The Observer. Additionally, his writing has appeared in several publications including Vulture, Newsweek, Vice, Relix, Flaunt, and many more. You can find him on X @joffaloff.