Feeling buried in a pile of requests, campaigns and “just one quick thing” emails? You’re not alone. This interactive session will help communicators stop spinning their wheels, stop taking orders and start systematizing. We’ll explore how to build smarter intake request forms, align your team’s time with business priorities and set boundaries to protect your strategic work. Then, you’ll roll up your sleeves and apply the tools in a hands-on workshop. Leave with a usable framework and more breathing room for the work that matters. Learn:
- The Strategic Accountability Frameworks That Work: We’ll examine the RACI model and the Effort vs Impact matrix, and help you determine who is responsible, accountable, needs to be consulted, and needs to be informed at the outset of every task will reduce overlap and confusion..
- Intake Dashboards: How using visual prioritization tools to access requests based on business impact and workload can refocus your team on what’s business critical—and enable leadership to see what the comms team is accomplishing. Plus: how to categorize requests by channel, scope and strategic level to better set stakeholder expectations.
- AI Agents as a Request Triage Assistant: How to implement Agentic AI tools to auto-categorize incoming requests, flag gaps, and draft initial responses or content briefs.
- Interactive Workshop: Collaborate at your table to build and test intake forms, prioritization frameworks and AI-assisted workflows you can take back to your team.