Individuals
TeamsYour organization no doubt made the shift to more of a remote workforce these past few years. But now that we’re moving out of pandemic necessities and into a new hybrid reality, expectations have shifted yet again. Just as different departments have different needs, meeting each employee where they are requires a people-first approach that makes time for conversations about mental health, workload and how leaders can best support their teams on an individual basis. In this panel discussion, two communications leaders will discuss how the pandemic changed the way they engaged their employees, offering tips for implementing communication software and strategies with the flexibility that today’s employees expect.
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Misty de Lamare
Director of Communications
L.A. Care Health Plan
Misty de Lamare is Director of Communications at L.A. Care Health Plan, the nation’s largest publicly operated health plan. In this role, she is responsible for the organization's internal and external communications, corporate messaging, community relations, digital properties, social media, media relations, sponsorships program, video production, provider communications, COVID-19 communications and issues management. She is a leader of the health plan’s Women in Leadership Employee Resource Group and the COVID-19 Vaccine Command Center, an inaugural member of its Mentorship program, and a member of the health plan’s Member Equity Council. She holds a master’s degree in public relations from Syracuse University.
Chelsey Louzeiro
Senior Internal Communications Manager
Heifer International
Chelsey Louzeiro is the Senior Internal Communications Manager for Heifer International. She is passionate about bridging colleagues, content, and culture across diverse, remote and international workforces. She has more than 11 years of experience fostering employee engagement, building communities, and driving strategic communication initiatives. In her current role, Louzeiro leads internal communications while supporting executive and change management communications, and manages Heifer’s 6X award-winning digital workplace. She lives in Arkansas with her husband and two dogs.
