Your organization no doubt made the shift to more of a remote workforce these past few years. But now that we’re moving out of pandemic necessities and into a new hybrid reality, expectations have shifted yet again. Just as different departments have different needs, meeting each employee where they are requires a people-first approach that makes time for conversations about mental health, workload and how leaders can best support their teams on an individual basis. In this panel discussion, two communications leaders will discuss how the pandemic changed the way they engaged their employees, offering tips for implementing communication software and strategies with the flexibility that today’s employees expect.
Misty de Lamare
Director of Communications
L.A. Care Health Plan
Misty de Lamare is Director of Communications at L.A. Care Health Plan, the nation’s largest publicly operated health plan. In this role, she is responsible for the organization's internal and external communications, corporate messaging, community relations, digital properties, social media, media relations, sponsorships program, video production, provider communications, COVID-19 communications and issues management. She is a leader of the health plan’s Women in Leadership Employee Resource Group and the COVID-19 Vaccine Command Center, an inaugural member of its Mentorship program, and a member of the health plan’s Member Equity Council. She holds a master’s degree in public relations from Syracuse University.
Internal Communications Officer and Digital Workplace Manager
Chelsey Louzeiro is the Internal Communications Officer and Digital Workplace Manager for Heifer International. Louzeiro has been with Heifer since February 2013, when she interned with global communications. In September 2013, she became the organization's Resource Development Operations Coordinator, where she led the production and design of stewardship reports for major donors, corporations and foundations, as well as produced fundraising proposals and collateral. While completing her bachelor's degree, she actively participated in the Society of Professional Journalists and served as Features Editor and a photographer for The Forum and Focus magazine. She was selected by the Arkansas Press Association to intern for The Sentinel-Record in Hot Springs, Ark. Louzeiro has traveled on international medical, dental and teaching mission trips, along with traveling to Heifer projects in Peru and Honduras. She lives with her husband, Marlon, and dashalier, Clarke, in Arkansas. They enjoy traveling, kayaking, hiking and great cinema.