Plan for the Unplanned: How to make, then break your intranet content strategy rules

Juliana Wallace leads internal communications for Land O'Lakes, Inc., a Fortune 200 agribusiness and the second largest cooperative in the United States. Land O'Lakes' newly refashioned internal communications team serves multiple audiences within its 10,000-strong employees via strategic and integrated content delivered on the employee intranet, enterprise email, and digital signage and at corporate events. Wallace comes from an editorial background, equal parts print and digital, with many years spent toiling in the underappreciated world of B2B. She has a B.A. in journalism from the University of Minnesota and an M.Sc. in Sociology from the London School of Economics.