Keeping Patient And Employee Trust In The Age Of COVID-19

As the world navigates a historic pandemic, fear is at an all-time high. Both your internal and external audiences face serious concerns around contracting COVID-19, their financial wellbeing, and their ability to get care in a system hit hard by this crisis. Join us as these top communicators share how they’re keeping trust high during these difficult times.

You’ll learn:

  • How to communicate new safety protocols that put patients and on-site employees at ease
  • Why empathy and transparency need to be front and center in your messaging
  • How to quickly pivot your communications as local restrictions and COVID rates shift
  • How to reduce uncertainty around insurance coverage, rate hikes, procedure policies and more
  • Roy Reid
    Executive Director of Communications
  • Christy Noland
    Senior Director, Corporate Communications