Keeping Patient And Employee Trust In The Age Of COVID-19

Name: Keeping Patient And Employee Trust In The Age Of COVID-19
Uploaded: 2020-12-04
Duration: 27 min 42 s
Description: As the world navigates a historic pandemic, fear is at an all-time high. Both your internal and external audiences face serious concerns around contracting COVID-19, their financial wellbeing, and their ability to get care in a system hit hard by this crisis. Join us as these top communicators share how they're keeping trust high during these difficult times.

As the world navigates a historic pandemic, fear is at an all-time high. Both your internal and external audiences face serious concerns around contracting COVID-19, their financial wellbeing, and their ability to get care in a system hit hard by this crisis. Join us as these top communicators share how they’re keeping trust high during these difficult times.

You’ll learn:

How to communicate new safety protocols that put patients and on-site employees at ease
Why empathy and transparency need to be front and center in your messaging
How to quickly pivot your communications as local restrictions and COVID rates shift
How to reduce uncertainty around insurance coverage, rate hikes, procedure policies and more

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