How to Leverage Tech to Engage Employees

Lucy Reynolds is the Internal Communications Director at Tao Group Hospitality. She helps nearly 6,000 team members to connect and collaborate across 4 corporate offices and 79 branded locations worldwide. Managing communications across multiple channels including email, social intranet, leadership meetings, and events, Reynolds excels in promoting and sustaining the principles and culture that make Tao Group Hospitality so special. Since joining the group, she has built the internal communications strategy and department from scratch and has successfully implemented a new social intranet alongside Workvivo, bringing ‘the secret sauce’ of the company to life. Reynolds holds a bachelor’s degree from The London School of Economics and relocated to New York City in 2015. She has spent the last 8 years of her career managing team member culture, communications, and engagement across multiple industries. When she is not working, Reynolds enjoys travelling to sunny destinations and eating her way through every New York City restaurant with her husband and friends.

Gene King is head of communications and analyst relations for Compucom, a leading IT managed services provider for Fortune 500 enterprises. King currently leads all external and internal communications as well as analyst relations developing integrated marketing and communications strategies to ensure the right messages dial in to the right audience at the right time – for both internal and external stakeholders. Previously, King led communications for a digital mortgage broker and media relations for Ally Bank, the nation’s largest digital bank. King served as spokesperson, leading corporate communications at H&R Block. With more than 20 years in media relations and corporate communications, a former newspaper reporter, King earned his bachelors from the University of Kansas in journalism then a masters in integrated marketing communications from KU. He also was awarded his Accreditation in Public Relations (APR).

Barbara Booras is a Customer Community Manager at Workvivo, the #1 G2 Rated Employee App Globally. Specializing in Expert Services within Customer Experience, Barbara collaborates with key strategic customers with a global audience on optimizing their Workvivo experience. She spent 6+ years in New York City leading internal communications and transforming company culture at DIVINA in her role as the first Culture & Community Manager. Barbara is a self-described workplace culture nerd, obsessed with elevating the employee experience. Now based in Boston, Barbara enjoys freelance food writing, boxing, distance running, and world travel. Barbara is a 4x marathoner currently working on completing the Abbott World Marathon Majors. Barbara has an educational background in hospitality and tourism and approaches EX with a high-touch, hospitality mindset.