How Empathy and Flexibility Engage Employees

Replacing experienced talent can be difficult and expensive, so retaining skilled and experienced staff and allowing them to grow and develop new skill sets remains key to overall business success. Workplace empathy is real and leaders can use it to make people feel connected and create an environment to do their best work, be engaged and want to stay working for your organization. In this session, we will:

  • Understand the emotional impact a company has on its people
  • Master authentic listening and actions so employees feel heard and valued
  • Create and communicate empathy training programs for managers and executives
  • Learn how to ask people about their experiences, challenges and their ideas for solutions
  • Adrienne Alesandro
    Sr. Director, Employee Engagement & Leadership Development
    Conga
  • Joanna Fief
    Director of Internal and CEO Communications
    Cambia Health Solutions