Get employees to love their jobs: Make them the CEOs

The University of Pittsburgh Medical Center Children’s Hospital has uncovered the secret of how to deliver quality health care to patients: Make all its 8,000 employees a CEO or co-owner of the facility. In this session, you’ll see how the hospital’s groundbreaking “I’m the CEO” program has turned the leadership model on its head by making employees the boss, and find out how communications drove this crucial message home to employees.

  • Josh Madore
    Manager of internal communications
    UPMC Children’s Hospital of Pittsburgh