Managing through a crisis means that all teams, including operations, security, communications and others, know how and where to act in an aligned and coordinated manner. This session will look at crisis preparedness through the eyes of an internal crisis manager and the network of corporate security experts that must collaborate in the most high pressure and sensitive times. We will discuss some of the most essential aspects of crisis training that prepares all teams to anticipate scenarios unique to their business, and act under pressure during the unexpected.
Lead Security Monitoring and Response Analyst
Michelle Rosinski is the Corporate Crisis Manager at Mastercard. Her role oversees Mastercard’s Corporate Crisis Response Team, which is responsible for preparing for and responding to crises impacting Mastercard at the enterprise level. Rosinski is focused on enhancing Mastercard’s crisis preparedness initiatives, bringing together stakeholders from across the organization and through external partnerships to enable effective response practices. Rosinski supports Mastercard’s global exercise program throughout the year, and since joining Mastercard, she has led the company’s ongoing crisis response to the COVID-19 pandemic. She grew her career at some of the world’s largest PR agencies, and now brings together her diverse experience in PR and Corporate Communications to support Mastercard’s Crisis Management program and broader Corporate Security team.