What’s in Your Crisis Plan? Pack Your “Suitcase” with the Essentials in the Coronavirus Era

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What You’ll Learn:: 

A crisis plan should be like a well-packed suitcase. You want to ensure you’re ready for anything thrown your way—and you don’t want it sitting on a shelf gathering dust because it’s impractical. Join us for the essential components of any coronavirus-era crisis plan. You’ll learn:

  • Where pre-COVID-19 and other public health crisis plans went wrong: examples and mistakes to avoid
  • Your crisis plan TOC: from utilizing a risk assessment to clearly defining roles and responsibilities
  • How to create—or update—your coronavirus-ready crisis plan in easy steps
  • Mistakes to avoid: Important lessons from when a crisis plan went off the rails


March 2020

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Presenter bio: 

Deborah Hileman, SCMP, is President and CEO of the Institute for Crisis Management. The firm provides expertise and support to public and private companies, non-profit organizations, education and religious institutions and other organizational clients in North America and across the globe. Deborah is a certified strategic communication management professional (SCMP), business leader, coach and consultant with more than 30 years’ experience in public and private companies and non-profit organizations. She’s also a FEMA-trained NIMS Incident Commander with experience as a national EMS public information officer during Hurricanes Katrina and Rita (2005), Dean (2007), Ike and Gustav (2008). She is a member of PRSA and the IABC, where she serves on the executive board. She was the 2017-18 chair of the Global Communication Certification Council, a global certifying body for business communications professionals.