Effective internal comms requires strategic partnerships and a data-driven approach. In this session, we’ll explore how to collaborate with execs, managers, SMEs and cross-functional teams to create aligned internal comms by harnessing those KPIs we touched on. Attendees will learn:
- Measurement toolbox: Monitoring software for your team’s needs—and how to extract insights from KPIs so you can improve engagement, productivity, satisfaction and even retention.
- Forging C-suite alliances: How to use your data to build bridges with execs and other departments—and how to build business fluency so you can showcase results and wins.
- Manager comms cascades: The data-driven strategies and resources that people managers need to engage dispersed teams—and how to provide them.
- The four stages of change: Communicating effectively through change, disruption, exploration and rebuilding phases—during everything from layoffs to mergers.
Light Homework: List three to five KPIs you’d use to measure the effectiveness of internal comms at your org. Explain how they align with your business objectives.
