According to the 2025 Ragan Communications Benchmark Survey, 63% of communicators say fragmented employee experiences are their top challenge — but the bigger challenge may be the moving target of executive expectations, especially with AI tools and platforms providing real time metrics. As business goals shift, so do the KPIs internal teams are expected to hit — from sentiment and engagement to retention and productivity. Join your peers as they share how they’ve pivoted away from legacy goals and anecdotal wins to align with what matters most to the C-suite today. You’ll hear how they’re redefining influence, tracking the right metrics, and building the business case for sustained investment in employee experience. You’ll learn:
- Alignment Over Anecdotes: How teams across the employee experience are adapting to shifting executive priorities and aligning their goals to new business outcomes.
- Apply Design Thinking: Using human-centered design to identify experience gaps and build solutions tied to C-suite expectations.
- Data into Influence: Insights on connecting engagement, sentiment, and retention data to the KPIs your executive team actually values.
- Building Credibility and Trust: Communication strategies that build trust with leadership and reinforce EX as a driver of business performance.
- Age of AI: Turn data into real-time reports to meet leadership expectations and deliver the metrics executives can act on.
