Can You Hear Me Now? Strategies for communicating with a dispersed—and distributed—workforce

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What You’ll Learn:: 

An airline is a challenging work environment when you’re trying to communicate for your company.

Employees do shift work, throwing schedules into havoc. They are involved in international travel and may not log on for their work. And they are spread across multiple time zones.

Key Takeaways:

  • The technical considerations for communicating with non-desk employees
  • How to gather and use feedback to improve your communications
  • What role leader communications should play in your strategy
  • Cultural considerations that influence how communications are received
  • How to do face-to-face communications that overcome geographical hurdles
  • The role engagement plays in effective communications
Type: 
Broadcast: 
October 2014
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Presenter bio: 

Robin Farr, a recent inductee into the Corporate Culture Hall of Fame, is the communications manager for WestJet Airlines, one of Canada's most admired companies.