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Using Generative AI to Enhance the Employee Experience

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34 minutes August 13, 2024

While employees are concerned about the creeping influence of AI on their workflows and job security, folding education about tools into your learning and development can empower communications teams to deploy these tools for good. In this panel, you’ll learn how three companies deployed generative AI responsibly to customize content delivery streams to distinct employee personas and make messages personal. You’ll learn: New tools and…

While employees are concerned about the creeping influence of AI on their workflows and job security, folding education about tools into your learning and development can empower communications teams to deploy these tools for good. In this panel, you’ll learn how three companies deployed generative AI responsibly to customize content delivery streams to distinct employee personas and make messages personal. You’ll learn:

  • New tools and workflows: Where generative AI tools, including intranets and custom GPTs, fit into the world of internal communications and contribute to employee experience.
  • Measurement deep dive: How to monitor the effectiveness of your AI efforts, including the best AI analytics tools for communicators; measuring gen AI’s impact on content and its impact on content teams.
  • Making it real: Steps to take to set up an internal AI committee and council and how to draft AI policies and guidelines for your team.
  • AI ethics FAQ: Critical ethical considerations of using AI in communications, including copyright, user privacy and data protection issues.
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