The Future of Manager Communications and Empowering Leadership Through Change

Naomi Jones is the Communications Director for SUEZ Recycling and Recovery UK, where she has responsibility for both the communications and marketing teams for the UK and Sweden. From starting her career in agency life working in public affairs, Jones became a specialist in sustainability communications, crisis management and corporate communications, with experience spanning industries from retail to banking. In 2009, she became SUEZ Group’s youngest ever Head of Department at age 28. Jones has been instrumental in numerous projects during her 11 years at SUEZ, including increasing the organization's media share of voice in the waste management sector from fifth position to first. In 2015, she managed the group’s rebranding and repositioning in both the UK and Scandinavia, and oversaw the employee engagement program resulting in The Sunday Times' Best Companies naming SUEZ as one of the ‘Best 25 Big Companies to Work For’ in 2018 and 2020, for a predominantly operational and dispersed workforce. Jones co-authored "Managing a Crisis: A Practical Guide" (2006, Palgrave Macmillan) and is a member of the CIPR’s STEM committee.

Allison Jackson is a Director of Corporate Communications at KPMG LLP (US), where she supports strategic internal communications for the firm’s Advisory practice. Prior to joining KPMG in 2014, Allison served as an internal communications leader for the head of sales at Verizon, led global internal communications at Hertz, and managed public relations efforts for Jackson Hewitt Tax Services. Allison graduated from Rutgers University with a BA in Communication and received her MA in Corporate and Organizational Communication from Fairleigh Dickinson University. In addition to being a professional figure competitor, Allison is a certified macro nutrition coach, personal trainer and yoga instructor.