Individuals
TeamsHow can AI level up your comms game? Lindsey Grays of the Bill & Melinda Gates Foundation shares practical examples from her team. For employee comms, AI takes care of routine tasks like automating messages, managing email and chats, and even enhancing crisis response. They’ve also built a custom ChatGPT tool with inclusivity and style guides baked in. On the data analysis side, AI helps predict trends, monitor policy landscapes and guide smarter decisions. In public affairs, it’s tackling issues management and spotting emerging trends. And when it comes to content creation, AI is a game-changer—creating videos, graphics and personalized messaging at scale. By handling the repetitive stuff, says Grays, AI frees up your team to focus on strategy, storytelling and making a bigger impact.
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Lindsey Grays, MSBA
Communications Officer
Bill & Melinda Gates Foundation
Lindsey Grays, MSBA, is a Communications Officer at the Bill & Melinda Gates Foundation in Seattle, WA, where she enhances global internal communications to ensure the Foundation’s voice reflects that of its employees. With a strong background in analytics, channels management, and social media, Lindsey has also specialized in learning and development programs and executive administration. Her expertise places her at the intersection of data-driven insights and effective communications. She holds a bachelor’s degree in English Literature from Spelman College (Atlanta, GA) and a Master of Science in Business Analytics from the University of Washington (Tacoma, WA). Lindsey is passionate about using data to amplify the voices of underrepresented populations and leveraging AI to create culturally competent, globally resonant communications. A Washington State native, Lindsey enjoys spending time with her husband and 6-year-old son. She is also deeply involved in her community, serving as Board Chair of Communities in Schools of Tacoma, Corresponding Secretary for Jack and Jill of America, Inc. (Tacoma Chapter), a member of Delta Sigma Theta Sorority, Inc. (Tacoma Alumnae Chapter), and a committee chair in her local parent association.
