Brian Solis is Head of Global Innovation at ServiceNow, where he helps drive vision and strategy for ServiceNow Futures and leads a global network of Innovation Officers and Futurists. His team studies emerging technologies, business transformation trends, market shifts and customer insights to help executives understand what’s next—and how organizations can turn disruption into innovation and growth. Brian is also a world-renowned digital futurist, international keynote speaker and 9x best-selling author. He has published more than 60 widely read research reports exploring the future of business, disruptive technologies and changing consumer behavior, and regularly advises business and technology leaders and boards on AI business reinvention. His work has appeared in Harvard Business Review, Fast Company, CIO, Forbes and Worth.
His latest book, co-authored with ServiceNow Chief Innovation Officer Dave Wright, is “Infinite: How Visionary Leaders Transform Today’s Businesses into AI-Forward Companies,” a blueprint for moving beyond AI-enabled efficiency to build organizations with AI at the core of how they innovate, operate and grow.