Amy Heiss

Global Manager, Social Media Training and Employee Activation Program

Dell

Amy Heiss is the global manager for Dell's Social Media Training and Employee Activation program, known as SMaC U. She provides social media coaching to executives and Subject Matter Experts in order to amplify Dell's brand message, establish executives as Thought Leaders, and expand Dell's reach in Technology communities. Her team has been internationally recognized for innovation and their work has been featured in several books and case studies on Employee Activation in social media. Prior to this role she managed the Dell Social Media Command Center. You can reach out to her on Twitter @AmyHatDell and on LinkedIn.