Maximizing Microsoft’s Internal Communications and HR Tools

Microsoft is a member of Ragan’s Communications Leadership Council.  Keith Boyd is the senior director of employee experience at Microsoft. In this role, he leads the Microsoft Digital Market and Employee Advocacy team, a global organization dedicated to unlocking insights that improve the company's products and services. Through the team's listening and analysis efforts, it makes Microsoft employees more productive and unlocks new revenue opportunities through breakthrough innovations in Microsoft products. As part of that mission, Keith's team tells the story of how Microsoft is digitally transforming itself through blog posts, LinkedIn articles and other media. The team also coordinates customer engagements and executive briefings focused on digital transformation of the employee experience.

CBRE is a member of Ragan’s Communications Leadership Council. Wendy Sherwood is the vice president of global corporate communications at CBRE, a commercial real estate services firm with 100,000 employees in 100 countries. Wendy oversees global employee communications and works across all corporate functions, including Digital & Technology, Legal, Ethics & Compliance, People, Finance, Corporate Responsibility, etc. to ensure employees are informed and engaged. She also manages the company’s digital communications team and is a member of CBRE’s Executive Inclusion Council and Global Employee Wellbeing Taskforce.

In her previous position, Jaya spearheaded the national communications campaigns for Fannie Mae's workplace moves of over 5,000 people, including the company's move to its new downtown DC headquarters (3,000+ people). In this role, she also was the change management and employee engagement lead for the 4+ year project alongside a cross-functional executive steering committee. By incorporating traditional forums to relay information (microsite, FAQs, regular speaking engagements) along with innovative ways for encouraging change (creating new corporate communication vehicle for real-time Q&A - called Yammercasts) and influencing new behaviors (executing experiential workplace expos). Towards the conclusion of the project, Jaya also created a new, robust, and captivating orientation and transition program which included technology education, tours, and open-work space etiquette delivered by a cross-functional team for over 40 guides.