Defusing Conflict in Workplace Dialogues

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It’s nearly impossible to avoid a topic like the 2024 election, the candidates, the issues and the impact of its results on the American public and beyond. Learn how to keep the peace in this season with conflict resolution training, creating politic-free zones and times, and tips to address conflict promptly and maintain a harmonious workplace  We’ll uncover:

  • Conflict Resolution Techniques: Learn how to navigate politically charged conversations in the workplace, such as addressing differing opinions on company policies or current events, to maintain productivity and harmony.
  • Communication Skills: Enhance your ability to navigate sensitive topics with active listening and finesse, whether it’s discussing political viewpoints, addressing misunderstandings between team members, or managing disagreements with clients or stakeholders.
  • Mediation Support: Gain insights into mediation services and techniques to effectively de-escalate conflicts, fostering a collaborative and supportive work environment where diverse perspectives are respected and understood.
  • Lessons from College Campuses: Discover effective de-escalation techniques amidst political demonstrations and protests and learn how to establish clear protocols and manage communications, with a focus on providing effective training and staffing to handle both internal and external dynamics.
  • Joy Vergara
    Assistant Vice Chancellor for Student Engagement
    University of Illinois Chicago (UIC)