Power Your Workplace with Insights: How bp’s ‘Continuous Listening’ Connects Leaders to the Employee Experience
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- How employee insights can power both internal communications and HR strategies
- Ways to effectively use employee listening and other feedback tools in ways that inform, not overwhelm
- How to report trends and next steps to colleagues and the C-suite to affect meaningful change
- Tips for establishing the proper narrative from the data you gather
Laura Hammett is Head of Employee Measurement and Insights at bp. It is her job to help bp better understand its employees and use that information to improve their experiences. Using qualitative and quantitative research, she investigates employees’ opinions, motivations and behaviors. Turning data into relatable narratives allows communicators, HR professionals and leadership to assess their activities, inform their action planning and ultimately make data-led decisions.