Manage, Motivate and Inspire Employees During Times of Change
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- How to pivot your messaging during times of crisis and uncertainty, to increase trust and become valuable experts within your organization
- Ways to adjust to dispersed, digital and hybrid workplaces
- Why and how you should take a holistic approach to leadership development
- Mistakes to avoid when crafting and executing manager communications strategies
- Ways to increase inclusivity and diversity within management development programs and beyond
- How internal communicators and HR professionals can tear down silos and work together to support managers and more
- How to encourage transparency and openness in manager and leadership communications
- Takeaways for how to foster transparent manager communications
- Tools and resources to empower your managers to lead and connect with your workforce—even when working remotely
- Tips for creating and implementing developmental programs that address skill gaps in communications
- How to best facilitate conversation and trust between managers and employees
Naomi Jones is the Communications Director for SUEZ Recycling and Recovery UK, where she has responsibility for both the communications and marketing teams for the UK and Sweden. From starting her career in agency life working in public affairs, Jones became a specialist in sustainability communications, crisis management and corporate communications, with experience spanning industries from retail to banking. In 2009, she became SUEZ Group’s youngest ever Head of Department at age 28. Jones has been instrumental in numerous projects during her 11 years at SUEZ, including increasing the organization's media share of voice in the waste management sector from fifth position to first. In 2015, she managed the group’s rebranding and repositioning in both the UK and Scandinavia, and oversaw the employee engagement program resulting in The Sunday Times' Best Companies naming SUEZ as one of the ‘Best 25 Big Companies to Work For’ in 2018 and 2020, for a predominantly operational and dispersed workforce. Jones co-authored "Managing a Crisis: A Practical Guide" (2006, Palgrave Macmillan) and is a member of the CIPR’s STEM committee.
Troy P. Thompson is a Personal Development and Leadership Consultant, where he partners with direct-service organizations, trade associations and universities to provide professional development program consulting and training. He is also the Chair of the Professional Development Committee at Sponsors for Educational Opportunity, a Workshop Facilitator at Baruch College, and a Transformative Leadership Advisory Board Member at Pace University. Troy also provides self-leadership coaching to millennial and Gen Z professionals to help them conquer limiting beliefs and take action in pursuit of their calling — cataloging those best practices via his #BetterWithTroy video series. A Harlem native and first-generation college graduate, his passion is rooted in a first-hand understanding of how a lack of positive guidance can negatively affect one's likelihood for success. A noted advocate for diversity, inclusion, and mental health, Troy's commentary has been featured in various publications including Black Enterprise. Previously, he served as the Digital Communications Associate at the Public Relations Society of America, where he spearheaded the association's digital marketing efforts before being tapped by Havas PR to drive social media strategy and global community management for client brands and partner agencies. He remains a Strategic Advisor to the Museum of Public Relations.
Annique Simpson is Change Communications Business Partner for A2Dominion Group, a residential property group with a social purpose mission to improve people's lives through homes and services. The organization reinvests its profits to subsidize affordable and supported housing for students, key workers, low-income families and vulnerable or older people. Singer is a former senior administrator turned award-winning internal communicator with experience spanning telecommunications, health care and finance and professional services. She uses psychological insight, audience data and communications theory to help her clients and organizations solve pressing problems. Previously, she worked for BT, Close Brothers, Grant Thornton UK and Moorfields Eye Hospital in London, and is currently a mentor to a PR executive on the BME PR Pros/PR Week Mentoring Scheme 2020 as well as a founding member of the UK Black Comms Network.
Prarthna Thakore is Head of Internal Communications at ISG and has more than a decade of international experience working across B2B and B2C sectors, leading on internal communications, employee engagement, CSR and stakeholder management. She has previously held roles at Barratt London, Alliance Pipeline and FGL Sports. Thakore works closely with ISG’s C-suite and senior leadership team to advise, influence and provide strategic direction and execution for global communications initatives. Thakore developed and led the employee engagement communications plan, resulting in ISG achieving one-star accreditation and placing 17 on The Sunday Times’ Top 25 Best Big Companies to Work For in 2020. She is passionate about building brands from the inside out, translating content into multi-channel campaigns and creating a culture of engaged and inspired employees.