How communicators must keep employees connected during the COVID-19 crisis

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What You’ll Learn:: 

The current public health crisis has drastically changed the daily lives of employees. Organizations must ensure that their workforce can still work together effectively, and communicators must lead this charge to keep their businesses running. During this opening keynote, we’ll discuss the key steps all internal communicators must take to keep everyone on the same page during this unprecedented situation.

Learn how to:

  • Navigate a newly remote workforce and ensure morale remains high
  • Connect leaders to employees and maintain the trust of your workforce
  • Create more opportunities for collaboration between employees and departments
  • Continue to advance business goals while prioritizing the wellbeing of employees and the general public


April 2020

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Presenter bio: 

Lauren Daniels, Assistant Vice President, Employee Communications, leads a team supporting all internal communications to the nearly 35,000 employees at USAA. Her team delivers innovative strategies to support human resources and other companywide initiatives, and manages editorial content published on all internal communications channels. Daniels also serves on the internal Culture Champion Network to promote understanding of the role a strong culture plays in the future of USAA. Daniels is a graduate of American University in Washington, D.C., and recently earned a certificate in Leadership and Change Communication from the University of Texas at Austin.