Courageous Leadership: New "CCO" and "CEO" Roles to Inspire Trust

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What You’ll Learn:: 
Authentic, empathetic leadership communications can convey an air of calm and control in the face of the unknown—as this year proved. Join to discover how to transform your execs into trusted voices when it matters most by grounding every speech, post or email around values and purpose.
You'll learn:
  • How to reframe leadership and communications roles with values and purpose
  • Chief Empathy Officer: How your execs can communicate through emotions
  • Chief Clarity Officer: Steps to create cadence of clear, compassionate communications
  • What kind of leadership is most effective when bad news breaks
  • Pivots and passions: How to handle paralysis of purpose to lead with grace
December 2020

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Presenter bio: 

Shalini Gupta is the manager of leadership and CEO communications at BT (British Telecommunications). She has worked internationally for over 15 years in various communication roles in the financial services and telecommunications sector at top FTSE 100 and Fortune 500 companies, which include GE Capital, Aviva, RBS/NatWest Group, Royal & SunAlliance Insurance and British Telecommunications. She’s a CIIC and MCIPR accredited communicator with over a decade of experience defining, shaping and delivering global employee and leadership communications in support of business strategies. She’s worked in a variety of internal communications capacities, ranging from crisis communications and diversity and inclusion, to leadership communications and organizational change.

Melissa Shahbazian is the co-founder of SparkinSight Coaching. An executive coach and facilitator with over 10 years of experience, she specializes in the future of work. Her recent projects have included individual C-suite coaching domestically and workshops with C-suite professionals and their teams internationally. She is published in Forbes, Coaching Connection and The Hollywood Reporter. She has an accreditation in Emotional Intelligence and Team Emotional Intelligence–JCA Occupational Psychologists, UK. She's also a licensed Myers-Briggs Type Indicator Consultant, a Grove Consultant, Graphic Facilitation, Certified NLP Instructor, Licensed Lego® Strategic Play Consultant and Applied Improvisation Practitioner.