Change Communications in a Volatile and Uncertain World

Already a member? Watch now
Presented By: 

The full content of this page is available to members only.

What You’ll Learn:: 
Communicating in a state of flux is the theme of 2020. The acronym of the moment is VUCA: Volatile, Uncertain, Complex and Ambiguous.
In this world, communicators are playing a more prominent and visible role in keeping employees informed, motivated and inspired. Your charge: Deliver change communications in a structured and strategic way to ensure ongoing success.
What is change comms? How does it differ from other types of communications? How do you deliver change comms to different audiences like leadership, employees, customers or your community?
Most important, how do you communicate change when everything keeps changing? You'll find the answers to these and other questions during this workshop.
You'll learn how to:
  • Integrate change communications into a broader change management strategy
  • Apply the neuroscience of change
  • Make a business case for an employee council to leadership
  • Assemble a diverse and representative council
  • Create compelling agendas and keep employees engaged
October 2020

unilimited access
to all videos

per year
Presenter bio: 

Diana Peltier is a change communications consultant with Ragan Consulting Group. She has over 20 years of experience delivering on the people side of change through impactful communications. Diana has a demonstrated track record of engaging audiences, elevating the purpose and brand of organizations and making a meaningful difference in employees' work lives. She has served in senior communications roles with Fortune 500 companies, non-profits and the Big 4—including as the Global Head of Communications and Engagement for EY. Diana also has extensive change management experience, most recently as a Global Change Management Lead for the world's largest SAP implementation. You can find Diana on LinkedIn:

Kamna Narain is an internal communications consultant and transition coach, with her own consultancy, CK Consulting. With over 20 years of experience in the communications, Kamna has worked with a variety of companies including Blue Shield of California, Chevron Corporation and Kaiser Permanente. With deep experience in employee communications, Kamna regularly partners with HR, change management and organizational design teams on initiatives ranging from organizational restructuring to leadership development to employee recognition. She has spearheaded strategic and creative campaigns to introduce new employee policies and technological tools and produced interactive Town Halls and management conferences with a focus on employee engagement. As an individual with a visual disability, Kamna's most recent focus has been on partnering with Diversity & Inclusion teams to serve the needs of employees from this growing demographic.