Individuals
TeamsA staggering 60% of employees feel disconnected due to ineffective internal comms (Gallup). Outdated and underutilized intranets contribute to the disconnect—further hurting collaboration and productivity. But by harnessing AI to revamp your intranet into an engaging digital workplace, you can foster a more connected, informed and high-performing workforce. This session walks through the mindset shifts required to breathe new life into your intranet and transform it into a vibrant hub. And how AI is redefining the digital employee experience of the future. You’ll learn:
- AI Case Study: How the search for a more intuitive, modern internet led to a phased AI integration that delivers more personalized updates and resources for employees.
- Employee Journeys: How to put employees at the center of your intranet design with detailed journey maps and persons—so you can dramatically improve relevance and engagement.
- AI UX Meets EX: How viewing AI as the primary experience layer is shifting a “static” employee experience into a “dynamic” one—and why this is the future of UX.
- Social Intranet Integrations: How to use tools like Viva Engage and social features to cultivate communication, communities, and boost collaboration.
- Impact Metrics: How to use tools use SharePoint Analytics with third-party plug-ins to track user engagement, active user rate, content interaction and other KPIs.
